Privacy Policy

Effective Date

Effective date: February 15, 2026. Last updated: February 15, 2026.

1. Who We Are

AISMOND ("we", "us") is operated by Infosec Consulting SRL, located at 6 Ferdinand, Sinaia, Romania. This policy explains how we collect, use, and share information when you use AISMOND websites, dashboard, and API.

2. What We Collect

We collect information that is necessary to operate the Service. The exact data depends on how you use AISMOND and which features you enable.

• Account information: things like your name, email, company name, and user/role information.
• Billing information: subscription status and billing metadata. Payment details are handled by our payment processor.
• Communications: messages you send us (for example, support requests) and emails we send you (such as verification or service notifications).
• Usage and security logs: information used to keep the Service reliable and secure (for example, event logs and technical identifiers).
• Customer Data: security-related information you submit or authorize us to process to provide the Service (for example, system/network identifiers and security findings).

3. How We Use Information

• Provide, maintain, and improve the Service.
• Authenticate users and protect accounts.
• Operate subscriptions and billing.
• Send service communications (including security and administrative messages).
• Prevent abuse, troubleshoot issues, and enforce our terms.
• Comply with legal obligations.

4. How We Share Information

We do not sell your personal information. We share information only when needed to provide the Service:

• Service providers: vendors that help us run the Service (for example, hosting, email delivery, payment processing, and support tooling). They are allowed to process information only to provide services to us.
• Legal and safety: if required by law, or to protect AISMOND, our users, or the public.
• Business changes: if we are involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

5. Cookies and Similar Technologies

We may use cookies and similar technologies for essential operation and to remember settings. You can control cookies through your browser settings.

6. Data Retention

We retain information as long as needed to provide the Service and meet legal requirements. Retention for certain categories of Customer Data may depend on your plan, settings, and contractual requirements. Backups may keep data for a limited period after deletion.

7. Security

We use reasonable technical and organizational measures to protect information. No system is 100% secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be processed in countries other than your own, depending on where our providers operate. Where required, we use appropriate safeguards for cross-border transfers.

9. Your Rights

Depending on your location, you may have rights to access, correct, export, or delete your personal information.

To make a request, email support@aismond.com. If you are using AISMOND through a company account, your administrator may need to approve certain requests.

10. Contact

Privacy questions and support: support@aismond.com.